We are proud to offer a variety of services that simply making doing business with us easier. Whether it is our flexible financing options, our technology integration capabilities, or our logistics operations, we offer solutions to compliment our rich line of products and sales experience that help you focus on your business. Read below to see some of the ways our services can help you.
Sales & Marketing Services
Corporate/Branding Programs -- Take advantage of skilled marketing and branding professionals to help you position your business or product offering. Launch a new corporate identity or develop private label products to diversify your offering.
Worldwide Support -- International Channel Managers are prepared to resolve the needs of global businesses. Multi-lingual personnel are available to assist you.
Customer Council -- Meet with Manufacturers and Digital Storage to learn about the state of the industry. Gain knowledge of emerging trends and technologies. Also, rub elbows and discuss strategies with other resellers.
Customer Care Center -- Call us toll-free at 1-800-232-3475 and press 1 to speak with a live customer care individual from 8:30am to 7:00pm EST.
No End-Users -- Digital Storage sells to resellers only. As a true wholesaler, we will not sell to end-users. And, we don't have any other division of our company competing with you for your customers.
Value Added Services
Barcode Labeling -- We provide media barcode and barcode labeling services to our customers. You can purchase your media, have it labeled and delivered to your customer all in one day. Click to learn more
Marketing Services -- We can produce marketing materials in the form of catalogs, brochures, and general marketing material to help you better promote your company and our products. Click to learn more
Custom Printing -- We provide custom printing on storage devices such as USB keys and other devices that can be used as promotional items. Click to learn more
Financial Services
Credit Card Orders -- Resellers may use Visa and MasterCard for purchases at the time of order. (Digital Storage charges a 3% fee if sales with net terms are paid by credit card.)
Low Minimum Order Quantity -- As you know, processing small orders can be a drain on operational expenses. But small orders are often needed to satisfy customers. Our $3.95 minimum order charge for orders under $50 is significantly less than other wholesalers.
Joint Purchase Orders -- Utilize the Digital Storage flexible joint purchase order option to help support your credit line. Simply combine end-user PO's with yours to demonstrate total buying power. Resellers must complete a joint purchase order form to be eligible.
Open Account -- New customer applications are processed in three business days provided that your references respond in a timely manner. Reseller need to submit a credit application (available on the web), resale certificate (available on the web), bank release, financial statements and personal guarantee.
Special Orders -- Digital Storage is eager to help you with special orders and does not require prepayment. However, special orders are non-cancelable, non-returnable and are subject to regular credit approval.
International Letters of Credit -- Provides international resellers with the opportunity to conduct business with Digital Storage with limited financial implications. Digital Storage strives to negotiate favorable bank fees to benefit your business.
Flooring Options -- We provide flexible financing methods such as flooring to help our resellers handle large or complex opportunites. Our flooring partner is Del Lage Landen.
Invoicing Options -- To simplify processing, customers can receive invoices by any of a variety of methods including mail, fax, EDI, and pdf.
Distribution & Logistics Services
Same Day Shipping -- All stocked ground and air orders received by 7:00PM EST will ship the same day.
Drop-Shipments -- Take advantage of drop-shipments to your customers at no additional cost. We recognize that drop-shipments are a true reflection of your company and work hard to make sure each shipment is accurate and secure.
Drop-Shipments Directly from the Manufacturer -- Save time by having Digital Storage arrange drop-shipments to be sent directly from the manufacturer to your business location.
Private Label Delivery -- Drop-Ship products directly from Digital Storage to your customers using labels and packing information that look like your own. We will use your logo and address information to make each drop-shipment look like it was sent directly from you.
Customized E-mail Notification of Shipments -- Notification of Shipments will be sent to your company representative via e-mail upon shipment. Notification will include shipment information including tracking number and freight charges.
Quality Packaging - All packages are sent in heavy-duty boxes and include environmentally friendly shipping materials.
Returns Processing - All eligible RMA's will be processed within 24 hours.
Global Fulfillment -- International customers can arrange for seamless logistics support anywhere around the globe.
Will Call -- Visit the Digital Storage distribution center during regular business hours to receive your order.
Technology Services
EDI -- Electronic Data Interchange provides significant value and benefits to resellers in the reduction of transaction costs and a more tightly integrated supply chain. Our EDI documents cover the entire order process including orders, order confirmations, advanced shipping notices, invoices, and pricing/availability.
XML -- The true value of XML lies in the reduction of transaction costs and the relatively low barriers to entry that you might find with EDI. Our XML offering allows for order submission, pricing/availability requests, and order status.
Data Files -- We can provide custom files containing pricing, inventory, and order history that can be delivered by e-mailed or ftp to you daily, weekly or monthly.
Product Data-- We provide content for our full product catalog which consists of product images, brochures, and detailed specifications to our resellers. By integrating this content into websites, systems, catalogs, or other places, resellers and end users are enabled to make more informed purchasing decisions.
Web Site (www.digitalstorage.com) -- Gain quick access to product information, sales tools, and all kinds of resources to help your company improve efficiencies and reduce operational costs.
CNET ChannelOnline -- ChannelOnline automates the complete sales cycle, improving customer service, sales productivity and sourcing profitability. Get direct visibility of DSI's products, availability and pricing in one place.