Yoggie Security Systems Upgrades
Global Customer Care with 24/7 Phone Lines
September 4, 2007
Yoggie Security Systems™ has today announced its new Tech Support
Program which includes 24/7 telephone support lines, toll-free support
numbers and an online knowledge base.
The company has grown its support team in recent weeks to cover any incoming
phone or email enquiries whatever time of day they are received.
Toll-free support calls can be made from the US and UK, Germany and France.
The numbers are: from the USA 1-800-GO YOGGIE (1-800-469-64443); from
the UK and Europe 00 800 Go YOGGIE (00 800 46 964443). Callers from outside
these countries will be billed at their normal rate.
Yoggie Security Systems also provides an online Knowledge Base which
is accessible from its home page (http://www.yoggie.com)
and from the support section on the Yoggie website (http://www.yoggie.com/docs)
or via direct link (http://kb.yoggie.com/).
The enhanced Tech Support Program will support Yoggie’s award-winning
Gatekeeper and Pico personal security appliances. These USB-based miniature
computers provide 13 layers of integrated defense for laptop and PC users.
The Knowledge Base has an FAQ structure that includes general product
and corporate information as well as specific questions and answers generated
from technical support calls and emails. It has been specifically designed
to allow channel partners and users to add and share content.
Shlomo Touboul, Founder and CEO of Yoggie Security Systems said, "Our
new initiatives further support our vision to become a leading player
in the personal security appliances market, and are rooted in our customer-centric
business philosophy. They will provide our partners and users with an
easy-to-use, multi-channel support structure. We are already finding that
the Knowledge Base is proving very popular as answers to frequent support
and technical questions are posted on its searchable webpages.”
The Yoggie™ security appliances – Yoggie Pico™, Yoggie
Gatekeeper™ and Yoggie SOHO™ offer the following applications:
- Anti Virus
- Anti Spam
- Anti Phishing
- Anti Spyware
- Intrusion Detection (IDS)
- Intrusion Prevention (IPS)
- Web and Mail Proxies
- Firewall (stateful inspection)
- Web Filtering
- Parental Content Control
- Adaptive Security Policy™
- Multi-Layer Security Agent™
- Layer-8 Security Engine ™
- VPN Client (Pro model only)
In addition, the Yoggie SOHO™ appliance protects up to five networked
computers.
Centralized security for the travelling and remote workforce via the
Yoggie Management Server™
The Yoggie Gatekeeper and Pico Pro™ appliances allow IT managers
to extend control their travelling workforces by enforcing policy using
the Yoggie Management Server™, which monitors and manages the fleet
of travelling Yoggie™ devices. Installed in the IT server room,
it provides security policy updates, signatures, and rule-base updates,
while obtaining local logs and events for complete visibility. Finally,
IT Security managers can protect their organizations’ mobile and
remote platforms in a non-intrusive, yet consistent manner.
About Digital Storage:
Digital Storage, Inc. is a wholesale distributor of removable storage
media, related equipment, accessories and services. DSI provides real-time
services, industry knowledge, and customized, value-added offerings that
help customers and suppliers grow their businesses. Digital Storage emphasizes
the sale of high-quality, internationally-known, name-brand product lines.
Sony, Quantum, IBM, Imation, Maxell, Verbatim, Emtec, TDK, Fuji, Exabyte,
EDP, MAM-A, TEAC and SanDisk are just a few of the major brands supported.
Dedicated to helping customers grow their business, Digital Storage offers
excellent customer service, product availability and industry knowledge.
Digital Storage, Inc. is located in Columbus, Ohio.
Telephone: 740-548-7179
Fax: 740-548-7978
Email: info@digitalstorage.com
Website: http://www.digitalstorage.com
About Yoggie Security Systems™
Yoggie Security Systems™ was established in 2005 by Shlomo Touboul,
former founder and CEO of Finjan Software, and the inventor of Behavior
Based Blocking Technology. As a result of countless meetings with IT managers
around the world, Mr. Touboul realized they all share a common concern
– while security technology has matured to provide robust security,
traveling laptops create security holes that jeopardize the security of
the entire corporate network. Mr. Touboul decided to dare the impossible,
to try to miniaturize all the security appliances found in the corporate
server room into a credit-card size device that can be easily carried
and connected to the laptop.
The attempt was successful. After two years of intensive research, the
world’s first miniature security appliance was created – Yoggie
Gatekeeper™. Putting all the security solutions into such a small
device requires robust processing power, and indeed the Yoggie Gatekeeper
is as strong as a full-blown Pentium III PC (520 Mpbs). But unlike a regular
PC, it was designed as a security hardware, with a hardened operating
system and physical separation between the unsafe zone (Internet) and
the safe zone (connected to the laptop). Yoggie Gatekeeper solves the
vulnerabilities of traveling laptops by effectively extending robust corporate
security to the traveling workforce. In addition to serving the corporate
world, Yoggie Gatekeeper is also suitable to SMBs and home users.
Yoggie also has wide industry recognition: Winner of RSA Innovation Station
2007, Red Herring 100 Europe 2007, is Personal Computer World Recommended,
Techworld short listed and winner of the IDSA and Business Week Silver
IDEA award.
For more media information or images please contact:
UK and Europe
Ranbir Sahota
Vitis PR
Ranbir@vitispr.com
+ 44 (0)844 8841910
US
David Matthews
Vitis PR
David@vitispr.com
+1 778 855 2335
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